Privacy Policy

We believe in being transparent about how we handle the data of our Organizers and Attendees.

Last updated: 14/02/2026

Identity Data

Name, username, or similar identifier provided when you register to host or attend.

Contact Data

Billing address, delivery address, email address, and telephone numbers.

Financial Data

Bank account (for payouts) and payment details (processed securely by Stripe).

1. Introduction

Proud ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (the "Platform").

We are a company registered in the United Kingdom and comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

2. How We Use Your Data

For Organizers

  • To process ticket payouts and verify your identity for fraud prevention.
  • To display your public profile and event listings to Attendees.
  • To communicate with you regarding your events and account status.

For Attendees

  • To deliver your tickets and order confirmations via email.
  • To notify you of event updates, cancellations, or rescheduling.
  • To process refunds where applicable.

3. Data Sharing & Disclosure

With Organizers

If you are an Attendee, we share your name and email with the Organizer of the event you are attending so they can manage the guest list and event entry. Organizers are strictly prohibited from using this data for marketing unless you explicitly opt-in.

Service Providers

We may share your data with third-party vendors who perform services for us, such as payment processing (e.g., Stripe), email delivery, and hosting services.

4. Your Legal Rights

Under the UK GDPR, you have the following rights:

Request access
Request correction
Request erasure
Object to processing
Request restriction
Request transfer

Contact Us

If you have any questions about this privacy policy, please contact us.

Email privacy@proud.co.uk